Privacy Policy
Our Commitment to Your Privacy
We are committed to protecting your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you receive care at our practice or use our website.
Information We Collect
We may collect the following types of information:
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Personal Information
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Name, date of birth, address, phone number, email
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Insurance information
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Emergency contact details
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Health Information
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Medical history
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Treatment records
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Lab results
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Medications and allergies
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Website & Portal Information
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Information you submit through our patient portal
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Appointment requests
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Messages sent to our office
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Basic website analytics (browser type, pages visited, etc.)
How We Use Your Information
We use your information to:
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Provide medical care and treatment
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Schedule and manage appointments
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Process insurance claims and billing
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Communicate with you about your care
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Improve our services and website
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Maintain accurate medical records
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Meet legal and regulatory requirements
How We Share Your Information
We may share your information only when necessary and permitted by law:
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With healthcare providers involved in your care
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With insurance companies for billing and coverage
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With labs, pharmacies, and specialists
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With authorized family members (only with your permission)
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When required by law, such as public health reporting or court orders
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We do not sell or share your information for marketing purposes.
Patient Portal & Online Services
If you use our patient portal, your information is protected through secure, encrypted systems. You are responsible for keeping your login information confidential.
Your Rights
You have the right to:
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Access your medical records
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Request corrections to your records
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Request limits on how your information is used
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Request a copy of this Privacy Policy
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Request a list of disclosures we have made
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Choose how we contact you (phone, email, mail)
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Requests can be made by contacting our office.
Protecting Your Information
We use administrative, technical, and physical safeguards to protect your information, including:
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Secure electronic medical record systems
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Staff training on privacy and confidentiality
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Restricted access to patient information
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Encrypted communication when required
Website Cookies & Tracking
Our website may use basic cookies or analytics tools to improve user experience. These tools do not collect personal health information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or your rights,
please contact us at:
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6 Blackstone Valley Pl Lincoln Ri 02865
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Phone Number: (401) 205-1562
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Email : info@excelcareri.com