Question 1

What services do you provide?

Accepted Answer

We offer comprehensive primary care for all ages, including check‑ups, chronic disease management, preventive care, women’s health, pediatric care, and minor procedures.

Question 2

Are you accepting new patients?

Accepted Answer

Yes, we welcome new patients. Please call our office to register or schedule your first appointment.

Question 3

Do you offer same‑day appointments?

Accepted Answer

Yes, same‑day appointments are available for urgent concerns. Call early for best availability.

Question 4

How do I schedule an appointment?

Accepted Answer

You can call our office during business hours or request an appointment through our patient portal.

Question 5

What insurance plans do you accept?

Accepted Answer

We accept most major insurance plans. Please contact our office to confirm coverage.

Question 6

Do you see patients without insurance?

Accepted Answer

Yes, we offer self‑pay options.

Question 7

When is payment due?

Accepted Answer

Copays and balances are due at the time of service.

Question 8

What should I bring to my first visit?

Accepted Answer

Bring a photo ID, insurance card, medication list, and any recent medical records if available.

Question 9

What is your cancellation policy?

Accepted Answer

We ask for at least 24 hours’ notice to cancel or reschedule an appointment.

Question 10

Do you offer telehealth visits?

Accepted Answer

Yes, virtual visits are available for many types of appointments.

Question 11

How do I request a prescription refill?

Accepted Answer

Refills can be requested through your pharmacy or through our patient portal.

Question 12

Do I need an appointment for a refill?

Accepted Answer

Some medications require an appointment or follow‑up visit for safety reasons.

Question 13

Can you send prescriptions to my pharmacy?

Accepted Answer

Yes, we electronically send prescriptions to your preferred pharmacy.

Question 14

How will I receive my results?

Accepted Answer

Results are shared through the patient portal or by phone if follow‑up is needed.

Frequently asked questions